San Francisco Giants : Corporate Intranet
The San Francisco Giants were seeking a revamp to their intranet for their approximately 200 front-office employees. The function of this intranet varied from the logistical posting of group announcements and human resource documents, to the team building photo galleries and personal background pages. Six-months were spent in-house developing this useful application.
| Project Year: 2005 | Project Status: Relaunched | Agency: Self | Relevant Link: |
| Technology: ASP / SQL | Project Duration: 6 months | Employ: Contract | Client Site |
Facets Include:
1
Business Requirements
Initial project requirements were hammered out with internal contacts to determine scope and scale of redesign.
Stakeholder Interviews
Three weeks of interviews were conducted with members of different departments of the front-office to isolate work flow practices.
Heuristic Analysis
Archaic standards were applied to the previous version of their intranet. Commonly accepted practices improved the usability.
Facets Include:
2
Usability Testing
In person usability testing took place to see where users found roadblocks to their completion of task.
Taxonomy Definition
A dozen different card sorting exercises were conducted to help understand instinctual categorization amongst users.
Process Flows
Isolated the different possible interaction paths to track the different pages needed for redesign.
Facets Include:
3
Site Structure Diagrams
Illustrated the organization of different departmental pages - which were standardized to conform to a common template.
UX Wireframes
Developed a 140-page deck outlining every page of interaction with administration and error states incluced for each.
Brand Development
Site conformed to the Giants branding, following typography and color palette guidines from the marketing department.
Facets Include:
4
Design Comps
Visual Design reflected different eras of Giants baseball - having an 80s era, thowback era and modern-day look and feel.
XHTML / PHP Coding
Authored the front-end XHTML coding to prepare for an ASP implementation on the back-end.
Cascading Stylesheets
Stylesheet switcher allowed for users to change eras by applying a different CSS front-end.
Facets Include:
5
Client Side Javascript
Basic JavaScript was implemented for dynamic form elements to increase ease-of-use, showing and hiding elements.